Security is one of our main areas of focus, particularly for our single and female travellers. Our PREMIER SUITES and PREMIER SUITES properties are sure to be considerate of lone females travelling far from home as we understand this can create anxiety and stress.

All suites including our PLUS properties operate a comprehensive lone guest awareness policy.

The policy covers key areas of security and measures implemented to ensure the guest feels safe and secure at all times.

To Ensure Your Security

  • Every apartment door has secondary locks and is large, heavy, and self-closing as standard.
  • At check-in, we ensure to hand you your room details discreetly and we will never say your room number out loud.
  • Single female lone travellers are not given apartments on the ground floor, near fire exits or at the ends of corridors, where possible. 

A team member walks each of our guests to their apartments taking time to ensure lone travellers are introduced to their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hair dryers
  • Luxury bathroom toiletries
  • Assistance with luggage available

To help us allocate the most suitable room prior to arrival please request our Lone Traveller Policy at time of booking.